Terms and Conditions

Product specifications and prices are subject to change without notice. Prices quoted by the factory are in US Dollars (USD) and payment must be received in USD. Credit terms (Net 30 days from invoice date) are extended to Fortune 1000 companies, recognized governmental entities and research institutes, and of course, to our established customers in good standing. Our minimum invoice order is 1000 USD; payment for smaller orders is only accepted by credit card. We now accept Visa, MasterCard, and Discover. We do not accept American Express.

We ship via UPS, Incoterms FCA Lewis Center, Ohio (Columbus area), United States of America. The shipping service level is at the discretion of the customer. We do not ship by FedEx.

Export Orders

Due to increasing regulatory burdens and service unavailability outside of the United States, we no longer export our products.

Product Warranty

Our STANDARD pulsed power products and equipment are covered by a manufacturer's limited warranty for a period of one (1) year after purchase. Custom, semi-custom, used and refurbished products are covered by a manufacturer's limited warranty for a period of ninety (90) days. Any defective product will be repaired or replaced at our option with no additional charge for material or labor. This warranty is void if the equipment has been modified or subjected to deliberate misuse. Optional extended warranty plans are available for custom and semi-custom products. Our warranty is granted ONLY TO THE ORIGINAL PURCHASER, and is non-transferable and non-assignable. The full text of this warranty may be found in our Terms and Conditions.

The manufacturer's sole obligation under this warranty shall be repair or replacement of the unit. If our components are incorporated into a pulsed power system of the customer's own design, then we bear no responsibility for the proper engineering of this system or for its safe operation. Under no circumstances will the manufacturer be liable for incidental or consequential damages arising from the use of these products.

Our products are intended for the research and development community, not for the consumer market, and may not comply with local, national, or international standards. Although our equipment is engineered in accordance with customary high-voltage practices, our products ARE NOT TESTED AND CERTIFIED by any Recognized Testing Laboratory (RTL) such as UL, SA, etc. and ARE NOT WARRANTED to be in compliance with such standards with regards to EMI/RFI emission. We are now able to provide conformity with and to meet the safety requirements of European directive 2006/95/EC (Low Voltage Directive) when our equipment is installed and operated in accordance with our instructions as described in the respective User's Guide. Furthermore, all of our electronic control equipment (trigger generators, trigger modules, etc.) is in compliance with RoHS directives (Restriction of Hazardous Substances).

Our products are not intended for life critical applications amd will not be sold for medical usage, including incorporation into a system by an OEM, under any circumstances.

These Terms and Conditions are subject to change without notice. Inquiries for product information are welcome!

Last revision: Mon, 02 Oct 2023 14:18:50 +0000